Policies & Information

At Mad Cat Farm, we aim to operate with clarity, fairness, and respect for your time and trust.

This page serves as a central reference point for all of our store policies. Whether you are placing an order, preparing for delivery, or simply learning more about how we operate, you can find the relevant details below.

What To Expect

We are a working farm and nursery based in Southeast Kansas. Many of our products are seasonal, perishable, or produced in small batches. Because of this, our policies are designed to balance:

product quality and viability
fair treatment of customers
the realities of shipping live and agricultural goods

We do our best to communicate clearly at every step so there are no surprises.

Shipping & Return Policies

Information on order processing times, shipping methods, and delivery expectations; as well as details on eligibility, timelines, and how we handle issues with orders.

Click here to read more.

Privacy Policy

How we collect, use, and protect your information.

Click here to read more.

Terms of Service

The legal terms that govern use of our website and purchases.

Click here to read more.

Cookie Policy

How Mad Cat Farm uses cookies and similar technologies on our website.

Click here to read more.

Accessibility

Our commitment to making our website usable and accessible for all visitors.

Click here to read more.