Shipping Policy

We ship all seed orders immediately throughout the year.
Potted plants ship from early March through October. When the weather dips to freezing temperatures, we stop shipping potted plants.
Bareroot trees and plants ship after dormancy, usually starting in November and stop sometime in December.
Scionwood ships in late winter from January through February.
Cuttings and root divisions ship in the fall after the plants have gone dormant, usually in November.
We do our best to combine all items into one shipment, and therefore may hold an order until all the items are ready to ship.
All of the above is subject to change depending on weather, but rest assured that we will get your order sent out as soon as it is safe to do so.

Shipping

Important Information

Please review the information below before placing an order. As always, feel free to reach out to us with any questions we have not answered here.

Return Policy

Due to the perishable nature of our products, we cannot accept returns.

We understand that sometimes things don't go as planned. If you encounter any issues with your order, please contact us within 24 hours or receiving your order. We will do our best to assist you.

We are committed to providing excellent customer service and support. If you have questions about your purchase, need advice on care, or are simply seeking guidance, please don't hesitate to reach out to us.

Before Purchasing:

Thorough Research: Please conduct thorough research on the plants, scions, and supplies you intend to purchase. Consider factors such as climate, soil conditions, and your level of gardening experience (i.e. grafting ability, experience rooting cuttings, etc).

No Order Cancellations: Once an order has been shipped, we cannot cancel it. Please carefully review your order details before confirming your purchase.

Seeds Policy

Seeds are sold without warranty, expressed or implied, as to description and productiveness. Seeds should be inspected and county upon receipt to ensure accuracy. We can't consider replacement of seeds after they have been stored or planted. Please note that most seeds sold require a pretreatment prior to planting.

Guarantee

We want you to be happy with the products you purchase. As a family-run nursery, we pride ourselves on great service and take care with every order we fulfill. If you have any issues with the items you receive, please reach out to us within 24 hours of receiving your order.

Other Conditions

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on our website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.

Sales tax is collected during the checkout process where it is required by state law.

Returns

Other